Legal Document

ace61 Terms & Conditions

These Terms & Conditions govern your use of the ace61 platform. By registering an account or accessing any part of the ace61 website, you confirm that you have read, understood, and agreed to be bound by these terms in full.

Effective: January 2026
18+ Only
Applies to Bangladesh players
SSL Secured Platform

Last updated: January 2026  ·  These terms apply to all registered and guest users of ace61. Please review them periodically — continued use of the platform constitutes acceptance of any revised terms.

Key Principles of the ace61 Agreement

These terms are designed to be clear, fair, and transparent. The following summary cards highlight the most important principles — please read the full sections below for complete legal detail.

18+ Age Requirement

Access to ace61 is strictly restricted to individuals aged 18 years or older. ace61 enforces mandatory identity verification (KYC) on all accounts prior to any withdrawal. Any account found to be used by a person under 18 will be immediately suspended and all funds forfeited.

One Account Per Player

Each player may hold only one registered account on the ace61 platform. Creating duplicate or multiple accounts — whether under the same name, same payment method, same device, or same IP address — constitutes a material breach of these terms and may result in permanent suspension and forfeiture of balances.

Fair Play Obligation

All players must engage with the ace61 platform in good faith. Collusion, use of automated betting software, exploitation of system errors, bonus abuse, and any form of fraudulent activity are strictly prohibited. ace61 reserves the right to void bets, cancel withdrawals, and close accounts where unfair play is detected.

Transparent Bonus Terms

All bonuses and promotional offers at ace61 carry clearly stated wagering requirements, eligibility conditions, and expiry periods. Bonus terms are published in plain English. ace61 does not apply hidden conditions to bonus withdrawals — what is stated at the time of the offer is what applies.

Account Security Responsibility

Players are solely responsible for maintaining the confidentiality of their account credentials. ace61 will never ask for your password via email, live chat, or any other channel. Any activity conducted through a player's account — regardless of whether the player authorised it — is the responsibility of the account holder.

Terms Subject to Change

ace61 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via the email address or mobile number on file. Continued use of the platform following notification of a change constitutes acceptance of the revised terms.

1. Definitions

In these Terms & Conditions, the following terms carry the meanings set out below unless the context requires otherwise.

"ace61" / "the Platform" / "we" / "us" / "our"
Refers to ace61, the online casino and sports betting platform accessible at ace61.app, including all its services, products, tools, and features made available to registered users.
"Player" / "User" / "you" / "your"
Refers to any individual who registers an account on the ace61 platform, accesses the website, or makes use of any of the services offered, whether or not a financial transaction has taken place.
"Account"
The personal account created by a player upon successful completion of the ace61 registration process, through which the player accesses games, places bets, makes deposits and withdrawals, and manages their profile and responsible gaming settings.
"KYC" (Know Your Customer)
The identity verification process required by ace61 prior to permitting withdrawal of funds. KYC involves the submission of government-issued identity documents and may include additional proof of payment method ownership. KYC is mandatory for all accounts and is enforced without exception.
"Bonus Funds"
Any promotional credits, free bet awards, reload bonuses, cashback credits, or similar non-cash incentives credited to a player's account as part of a promotional offer. Bonus funds are distinct from real-money deposits and are subject to wagering requirements before conversion to withdrawable cash.
"Wagering Requirement"
The total amount a player must wager — expressed as a multiple of the bonus amount, deposit amount, or combined deposit and bonus — before bonus-derived winnings become eligible for withdrawal. Specific wagering requirements are published on each individual promotion's terms page.
"Real Money Balance"
The portion of a player's account balance comprising deposited funds and verified winnings, excluding any active bonus funds. Only the real money balance is eligible for withdrawal, subject to KYC verification and applicable payment processing timeframes.
"Prohibited Jurisdictions"
Countries or territories from which access to ace61 is not permitted, either due to local law or platform policy. Players are responsible for ensuring that their use of ace61 complies with the laws of their own jurisdiction. ace61 does not accept registrations from players residing in jurisdictions where online gambling is explicitly prohibited by statute.

2. Eligibility & Age Restriction

Access to the ace61 platform and all services it provides is strictly limited to individuals who meet all of the following eligibility criteria at the time of registration and at all subsequent times while maintaining an active account:

  • You must be at least 18 years of age. ace61 operates a strict 18+ only policy without exception. There are no circumstances under which a person under the age of 18 is permitted to register, deposit funds, place bets, or access real-money gaming content on this platform.
  • You must be a natural person. Corporations, partnerships, trusts, and other non-individual legal entities are not eligible to hold a player account.
  • You must be legally permitted to participate in online gambling activities under the laws applicable to your place of residence.
  • You must not have been previously excluded or banned from the ace61 platform, whether through a voluntary self-exclusion request or as a result of a platform-initiated account closure for breach of these terms.
  • You must not be acting as an agent, proxy, or nominee for any other individual, whether eligible or ineligible.

ace61 enforces age verification through a mandatory KYC process. No withdrawal of funds — regardless of amount — is permitted until identity verification has been successfully completed. Where ace61 has reasonable grounds to suspect that a player may be under the age of 18, the account will be suspended pending verification and all gameplay during the suspension period will be voided.

If a player is found to have provided false information regarding their age or identity during registration, ace61 reserves the right to void all bets placed during the period of undisclosed ineligibility, forfeit any remaining account balance, and permanently close the account. ace61 may also report the matter to relevant authorities where required by law.

18+ Only — Play Responsibly

Gambling can be entertaining for adults who approach it responsibly. It is not appropriate for minors under any circumstances.

If you are under 18: You are not permitted to use this platform. Please close this page. If you are concerned about underage gambling, visit the Responsible Gaming page for guidance and support resources.

3. Account Registration & Verification

To access real-money gaming services on ace61, you must complete the registration process and create a verified account. By completing registration, you represent and warrant that all information provided is accurate, current, and complete, and you agree to maintain the accuracy of that information throughout the life of your account.

3.1 Registration Requirements

During registration, you will be required to provide a valid mobile phone number registered in Bangladesh, a date of birth confirming you are 18 years of age or older, a secure unique password, and such other information as ace61 may reasonably request. You may only register one account. Duplicate accounts will be merged or closed at ace61's discretion, with balances subject to forfeiture if the duplication was intentional.

3.2 KYC Identity Verification

Prior to processing any withdrawal request, ace61 requires all players to complete a Know Your Customer (KYC) verification. This process involves submitting a clear copy of a valid government-issued photo identification document (such as a Bangladesh National ID card or valid passport) and may include proof of ownership of the payment method used for deposits (for example, a screenshot of the registered bKash or Nagad account showing the account holder's name matching the ace61 account).

ace61 aims to complete standard KYC reviews within 24 hours of receiving complete and legible documentation. Players will be notified of the outcome via their registered contact details. Additional documentation may be requested at any stage if ace61 considers it necessary to fulfil its verification obligations. Withdrawal requests will remain pending until KYC is fully satisfied.

3.3 Account Security

You are responsible for maintaining the confidentiality of your account login credentials and for all activity conducted through your account. You must notify ace61 immediately if you become aware or suspect that your account has been accessed without your authorisation. ace61 will not be liable for any losses resulting from unauthorised account access where the player has failed to take reasonable steps to secure their credentials.

Important: ace61 will never contact you by phone, email, or live chat to request your password or full payment card details. If you receive any such request purportedly from ace61, treat it as fraudulent and contact support immediately.

3.4 Account Closure

You may request the closure of your ace61 account at any time by contacting the 24/7 live support team. Upon closure of a verified account with a positive real-money balance, ace61 will process a withdrawal of that balance to your registered payment method subject to standard processing timeframes. Bonus funds remaining at the time of account closure are non-refundable and will not be paid out.

4. User Obligations & Prohibited Conduct

By using the ace61 platform, you agree to conduct yourself in accordance with these Terms & Conditions at all times. The following obligations apply to all registered players and guest visitors.

4.1 General Obligations

  • You must provide accurate and truthful information during registration and at all subsequent points where information is requested by ace61.
  • You must use the platform solely for lawful purposes and in compliance with applicable laws in your jurisdiction.
  • You must not use the platform if you are aware that you have a gambling problem. ace61 encourages players experiencing difficulties to use the self-exclusion tools available in the account dashboard.
  • You must promptly inform ace61 of any changes to your registered contact details, including your mobile number, to ensure account communications are received.

4.2 Prohibited Conduct

The following activities are strictly prohibited on the ace61 platform and constitute a material breach of these terms, which may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:

  • Fraud and misrepresentation: Providing false identity documents, using stolen payment credentials, or misrepresenting eligibility in any way.
  • Collusion: Coordinating with other players to manipulate the outcome of any game, betting market, or promotional competition.
  • Bonus abuse: Exploiting bonuses, free bets, or promotional offers in ways not intended by ace61, including registering multiple accounts to claim bonuses multiple times, placing offsetting bets across platforms to reduce risk while completing wagering requirements, or systematically exploiting promotion mechanics.
  • Automated play: Using bots, scripts, automated betting software, or any other non-human mechanism to interact with the platform.
  • Money laundering: Using the ace61 platform to deposit, transfer, or withdraw funds derived from illegal activity, or to cycle funds through the platform without genuine gaming activity for the purpose of obscuring their origin.
  • Chargebacks: Initiating unauthorised payment disputes or chargebacks with your payment provider after deposits have been credited to your ace61 account and used for gaming activity.
  • System exploitation: Deliberately exploiting software errors, game malfunctions, or pricing errors for financial gain.

ace61's rights on breach: Where prohibited conduct is confirmed, ace61 reserves the right to void all affected bets and transactions, suspend or permanently close the account, forfeit the entire account balance (real money and bonus), and pursue recovery of any funds paid out as a result of the prohibited activity through all available legal means.

5. Deposits, Withdrawals & Payment Terms

All financial transactions on the ace61 platform are processed in Bangladeshi Taka (BDT). ace61 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Payment channels may be added or removed at ace61's discretion, with notice provided to players where reasonably practicable.

5.1 Deposits

The minimum deposit amount is ৳200. There is no standard maximum deposit limit for fully verified accounts, though individual transactions above a certain threshold may trigger an additional security review. Deposits made via bKash, Nagad, Rocket, and Upay are credited to the player's account in real time under normal operating conditions. ace61 does not charge platform-side fees on deposits; however, your mobile financial services provider may apply their own transaction charges.

Deposits must be made from a payment account registered in the player's own name. Deposits made from third-party accounts will be reversed and the account flagged for review. ace61 is not responsible for delays caused by your payment provider's systems or network conditions beyond ace61's control.

5.2 Withdrawals

Withdrawal requests may only be submitted by players who have successfully completed KYC verification. Withdrawals will be processed to the same payment method used for the most recent qualifying deposit wherever possible, as a fraud prevention measure. The minimum withdrawal amount is ৳500. ace61 does not charge platform fees on standard withdrawals.

Processing timeframes are as follows: mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are typically processed within a few hours of approval; bank card withdrawals may take additional business days depending on the card issuer. These timeframes represent ace61's internal processing targets and are not guaranteed service level commitments, as external factors including payment provider processing times may cause variation.

ace61 reserves the right to request additional documentation before approving withdrawal requests above a certain value, or where there is reason to conduct an enhanced review of the account. This is a security protection for the player and will be communicated clearly with a stated expected resolution time.

5.3 Currency and Exchange

All account balances, deposits, and withdrawals are denominated in Bangladeshi Taka (৳ / BDT). ace61 does not offer multi-currency accounts. If your payment method operates in a different currency, your payment provider will apply their own conversion rate, for which ace61 accepts no responsibility.

5.4 Unclaimed Balances

If a player's account remains inactive (no login, deposit, or withdrawal activity) for a continuous period of 12 months or more, ace61 may designate the account as dormant. Dormant accounts may be subject to an administrative maintenance fee of up to ৳50 per month, deducted from the remaining balance, unless prohibited by applicable law. Players will be notified at their registered contact details before dormancy fees are applied.

6. Bonuses & Promotions

ace61 offers a range of bonuses and promotional offers to both new and existing players. All promotions are subject to specific terms published at the time of the offer. The following general principles apply to all bonuses unless the specific promotion's terms state otherwise.

6.1 Bonus Eligibility

Bonuses are available to players who meet the eligibility conditions stated for the specific offer. Welcome bonuses are available to new players on their first qualifying deposit only. Existing players are eligible for reload bonuses and ongoing promotional offers as published in the Promotions section of the platform. ace61 reserves the right to exclude any player from a specific promotion where there is evidence of bonus abuse, as defined in Section 4.2 above.

6.2 Wagering Requirements

All bonus funds are subject to wagering requirements before the associated balance becomes withdrawable as real money. The applicable wagering requirement multiplier is stated clearly on each promotion. For example, a ৳1,000 bonus with a 20x wagering requirement requires ৳20,000 in total wagers to be placed before the bonus-derived balance can be withdrawn. Different game types may contribute to wagering requirements at different rates — for instance, live casino games may contribute at a lower rate than slots. Full contribution rates are published on the promotion's specific terms page.

6.3 Bonus Expiry

All bonus funds carry an expiry period from the date of credit. If the wagering requirement is not completed within the stated expiry period, any remaining bonus funds and bonus-derived winnings will be forfeited automatically. The expiry period is stated on each individual promotion and will also be visible in the player's account dashboard under the Bonus section.

6.4 Withdrawal During an Active Bonus

If a player requests a withdrawal while an active bonus is present on their account and the wagering requirement for that bonus has not been completed, the bonus funds and any bonus-derived winnings will be forfeited before the withdrawal is processed. The withdrawal will then proceed using only the verified real-money balance. Players who do not wish to accept a bonus should decline it at the time it is offered or contact support to have it removed before making a deposit.

Seasonal promotions: ace61 runs special promotional campaigns around major events including BPL season, T20 World Cup fixtures, Eid, and Pohela Boishakh. These promotions carry their own specific terms and are published in advance on the platform. Participation is voluntary and subject to the published conditions for each campaign.

7. Responsible Gaming & Self-Exclusion

ace61 is committed to promoting responsible gambling and takes its duty of care to players seriously. Gambling is intended to be an enjoyable form of entertainment for adults. It is not an appropriate means of generating income, solving financial problems, or coping with emotional distress.

7.1 Player Protection Tools

All registered players have access to the following responsible gaming tools from within their account dashboard at no cost:

  • Deposit limits: Set daily, weekly, or monthly caps on the total amount you can deposit. Limit reductions take effect immediately; increases are subject to a mandatory 24-hour cooling-off period.
  • Loss limits: Set a maximum amount you are willing to lose within a defined period. Once the limit is reached, further real-money play is suspended until the period resets.
  • Session time reminders: Configure automatic pop-up notifications after a set duration of continuous play, reminding you how long you have been active and displaying your net session result.
  • Reality check: Receive periodic on-screen summaries of your gaming activity, including total wagered, total won, and net result for the session.
  • Self-exclusion: Temporarily or permanently block your own account from all gaming activity. Minimum exclusion period is 30 days; permanent exclusion is also available. During exclusion, marketing communications will also be suspended.

7.2 Self-Exclusion Process

To initiate self-exclusion, navigate to the Responsible Gaming section of your account settings and select your preferred exclusion duration. Alternatively, contact the 24/7 live support team who can process an exclusion request immediately. Self-exclusion takes effect within one hour of the request being processed. Reactivation of a time-limited exclusion after the exclusion period has expired requires a written request and is subject to a mandatory 24-hour reflection period before the account is reactivated.

7.3 Seeking External Support

If you feel that gambling is causing harm to you or someone you know, ace61 strongly encourages you to seek independent support. The full Responsible Gaming page on this platform provides detailed guidance and references to support organisations. You can also reach the ace61 support team at any time via 24/7 live chat in your account dashboard.

Signs of Problem Gambling
  • Spending more than you can afford to lose
  • Chasing losses after a losing session
  • Borrowing money to fund gambling
  • Neglecting work, family, or responsibilities
  • Feeling anxious or distressed when not playing
  • Hiding gambling activity from others

If you recognise these signs, please use the self-exclusion tool in your account dashboard or contact our 24/7 live support team immediately.

8. Limitation of Liability

The ace61 platform is provided on an "as is" and "as available" basis. While ace61 takes all reasonable steps to maintain continuous, uninterrupted service, we do not warrant that the platform will be available at all times, free from errors, or that game results will be immune from technical faults.

8.1 Platform Availability

ace61 may suspend or restrict access to the platform — or to specific games or features — at any time for the purposes of maintenance, system upgrades, security investigations, or compliance with applicable regulations. Where planned maintenance is scheduled, ace61 will endeavour to provide advance notice. ace61 accepts no liability for losses (including missed gaming opportunities or unplaced bets) arising from planned or unplanned platform unavailability.

8.2 Game Malfunctions

In the event of a game malfunction, communication error, software fault, or any other technical issue that affects the integrity of a game round, ace61 reserves the right to void the affected round and return the wagered amount to the player's account. Winnings generated during a confirmed game malfunction are not valid and will not be paid out. The decision of ace61 in such matters is final, subject to the formal dispute resolution process outlined in Section 8.4 below.

8.3 Limitation of ace61's Liability

To the maximum extent permitted by applicable law, ace61's total liability to any player in connection with their use of the platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim. ace61 shall not be liable for any indirect, consequential, special, or punitive losses, including loss of profits, loss of data, or loss of opportunity, even if advised of the possibility of such losses.

8.4 Dispute Resolution

In the event of a dispute regarding any game outcome, transaction, bonus application, or account decision, players should first contact the 24/7 live support team. If the matter is not resolved to your satisfaction at first contact, you may submit a formal written complaint to [email protected]. ace61 aims to respond to formal complaints within 5 business days. ace61's decisions on disputes, made in good faith and in accordance with these terms, are final.

8.5 Governing Law

These Terms & Conditions and all matters arising from your use of the ace61 platform are governed by and construed in accordance with applicable law. Any dispute that cannot be resolved through the internal complaint process shall be subject to the jurisdiction of the relevant courts. By using the platform, you consent to the jurisdiction of those courts for the purpose of resolving any such dispute.

8.6 Entire Agreement

These Terms & Conditions, together with the Privacy Policy and the Responsible Gaming Policy published on the ace61 platform, constitute the entire agreement between ace61 and the player with respect to the use of the platform and supersede all prior representations, agreements, and understandings, whether oral or written. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Questions about these Terms & Conditions? Contact the ace61 support team at any time via 24/7 live chat in your account dashboard, or by email at [email protected]. Our team is available around the clock to assist with any queries regarding your rights and obligations under these terms.

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18+ only. Gambling involves financial risk. Please play responsibly.